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At Besti Pets, we know how important it is for you to receive your pet products quickly and efficiently. That's why we offer free shipping on all orders over $50. For orders under $50, we charge a flat rate of $5.99 for shipping. We use trusted shipping carriers to ensure your products arrive on time and in perfect condition. We take great care in packaging your items, so they arrive safely and securely. If you have any specific requests for how you'd like your items packaged, please let us know and we'll do our best to accommodate your needs.


We want you and your pet to be completely satisfied with your purchase from Besti Pets. If for any reason you're not satisfied, we offer hassle-free returns and exchanges within 30 days of your purchase. To initiate a return or exchange, please contact our customer service team. We'll provide you with a pre-paid shipping label and instructions on how to return your items. Once we receive your items, we'll process your refund or exchange within 3-5 business days.

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